2112 W. University, PMB 210, Edinburg, TX, 78541 • MOTOTECH ENGINEERING

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F.A.Q & Contact Information

Our Products

About Free Shipping offers:

We offer free shipping for orders within the United States and over $200 for limited times

Preferred carrier for shipping:

We only offer UPS or USPS for our orders – these will also appear as options when checking out. If for some reason these do not reach you, please contact us!

Out of STock or Backorder items:

  MOTOTECH ENGINEERING is a small design & manufacturing operation consisting of some machinery we own ourselves and a list of third party raw material suppliers and machine shops we use to make our products.  At some poin, we may be backordered on some items due to supply chain or contractor delays.

In the event that an item you or your organization ordered is not ready for shipment within 48hours of the placement of that order, we will send you an email with notification of the situation and a projected ship date. 

My Orders

can i view my order:

If you sign up for an account, you are able to view when tracking is added to your order. You can also see the order process when it’s moved from payment completed – completed – packed – shipped, etc.


We do not offer returns if you do not contact us about a defective product within 72 hours of receipt of your merchandise.


If you have placed an order by mistake or purchased the wrong product, please contact us by email or call and we will provide a solution.

My Account

What if I cannot access my account:

If you are having issues to reset your email password, please contact us and we can send you a link to view your order.

do i need to create an account:

No, creating an account is optional! You will still receive a link to your email with the tracking information for your order. 


For any privacy-related concerns, please view our privacy policy. Should you have any concerns, please email us with any questions.

Store Hours

Online Sunday thru Saturday

Call For Questions

General: (956) 821-3569

Email Us



(956) 821-3569


2112 W. University Drive, PMB 210, Edinburg, TX, 78541